Centrica Business Solutions is a part of Centrica plc’s Distributed Energy and Power business (which we call “DE&P”), the data controller is Centrica Business Solutions US Inc.
This privacy notice explains your statutory rights and how we collect and use your personal data. It describes the processing activities that are carried out by DE&P, the purposes for which these activities are performed and the legal bases that DE&P relies upon for these processing activities.
This notice applies to personal data we hold about individuals (such as company directors, or contacts on business accounts), including sole traders and partners. It does not apply to information which we hold about companies and other legal organisations
We may update this privacy notice from time to time to ensure it is always up to date and accurate. Any changes we may make to our privacy notice will be posted on this page, and we will communicate any significant changes to you.
You can contact Centrica’s data protection officer by writing to The Data Protection Officer, Centrica Plc, Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD.
You can also contact our data protection officer at email@example.com.
We collect the following types of personal data from all customers:
You are not required to provide to us any of the personal data described above, however, if you do not do so, you may not be able to purchase our products and services or the functionality of our products may be reduced.
Where we process your personal data because we have a legitimate interest to
We process these items of your personal data because we have a legitimate interest to do so. We process the following categories of personal data, including:
Where we process your personal data so you can’t be identified any more
We may anonymise and aggregate any of the personal data we hold (so that it does not identify you). We may use anonymised and aggregated information for purposes that include testing our IT systems, research, data analysis, improving our site, apps and developing new products and services.
We will collect personal data from a number of sources. These include:
More information on how we use these and other tracking technologies – and how you can control them – can be found in our cookie notice.
We share personal data with the following parties:
We will keep your personal data for as long as necessary in order to achieve the processing purposes.
You may have the following rights in relation to your personal data:
You only have the benefits of some of the above rights in limited circumstances, which depend on the legal reason why we collected your personal data.
To exercise any of the above rights, or if you have any questions relating to your rights, please contact us using the details below.
Click here read additional disclosures pursuant to the California Consumer Privacy Act.
If you have any privacy-related questions or comments, please contact Centrica’s data protection officer by writing to The Data Protection Officer, Centrica Plc, Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD.
If you are unhappy with the way we are using your personal data you can also complain to the UK Information Commissioner’s Office or your local data protection regulator. We are here to help and encourage you to contact us to resolve your complaint first.
Version 1.1. February 2022