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CHP operations and maintenance

Maximise your energy savings and the longevity of your Combined Heat and Power (CHP) unit with our industry-leading service plans.

A Combined Heat and Power (CHP) unit operating 24 hours a day could accrue 8,760 run hours in a year. Multiply this by the many years of operation you’d expect from your CHP installation, and the demands placed of the unit are clear. Your CHP will need a high degree of care and expertise in order to continually perform at its best. It’s important to work with a partner who can ensure reliable operation of the plant, in line with your business needs.

Our highly qualified team manages and maintains CHP installations, with the support of the best available technologies and with the utmost professionalism. Thanks to continuous professional training at the main engine manufacturers, our technicians have the mechanical and electronic diagnostic skills required for all your CHP maintenance requirements. 

24/7
business support available, 365 days a year
35+ years
experience in the Combined Heat and Power (CHP) sector
Over 1000MW+
of CHP units installed and commissioned worldwide
£6m
of parts available in our warehouses for quick-dispatch
Our CHP service plans

We offer a choice of industry-leading CHP service plans – giving you the level of care your business requires. Choose the package and contract length that best suits you, or talk to us about building a plan tailored to your exact needs. And, if you want to switch from an existing service provider to Centrica Business Solutions, we’ll make the transition as seamless and effortless as possible.

Premier Plus

Includes:

  • Comprehensive maintenance
  • Routine maintenance
  • Remote services
Premier

Includes:

  • Routine maintenance
  • Remote services
Bespoke
  • A plan that’s built specifically for your organisation and tailored to your needs. Get in touch for more information.

Comprehensive Maintenance

Our comprehensive service is designed to be the simplest route to maximum long-term savings - offering complete care for your unit, with a fixed cost for budgeting. It includes:

  • All remote services
  • All routine maintenance
  • All necessary engine checks and overhauls during the service life of the system
  • A variable service plan length for maximum flexibility
  • Additional service solutions tailored to customer needs
Engineer performs maintenance on a CHP

Routine Maintenance

Routine maintenance services are carried out according to precise time intervals, in accordance with the manufacturer's guidelines. Works include, but are not limited, to:

  • Oil sampling and analysis 
  • Engine inspection, change, and oil disposal
  • Checking and replacing spark plugs and air filters
  • Checking the tightness of the gas system and calibrations
  • Start-up cycle control
  • Measurement and adjustment of valve clearance 
  • Replacing the tappet cover gaskets
  • Engine coolant check, sampling and analysis
  • Gasket checks
Engineer performs maintenance on a CHP

Remote Service

Our remote control and diagnostics system continually monitors CHP performance. If an issue arises, our Service Centre will be automatically alerted to remotely fix the problem, or dispatch a technician, if needed.

  • Remote monitoring and diagnostics 24 hours a day, 365 days a year, to proactively identify potential issues 
  • Monthly performance report detailing cumulative electricity and heat generation.
  • Remote programming to immediately adjust operating times or other parameters, in line with your needs.
  • Dedicated helpdesk representative available during office hours for further diagnostic advice or assistance.
Three workers at a desk, discussing what is on a computer screen
Learn how our 35+ years of O&M experience can keep your CHP unit running optimally
Why choose Centrica Business Solutions?


We have 35+ years of knowledge and experience with the highest standard of CHP aftercare service in the market. So we know how to help you to:
 

Optimise performance and uptime

We help you realise the maximum benefit of your solution, ensuring optimal performance and control:

  • Round-the-clock remote monitoring of your CHP 
  • Real-time identification, diagnosis and fault fixing
  • Regular, periodic maintenance and inspection
  • Rapid reactive maintenance, including component replacement
  • Flexible service agreements give you the level of support you need, with clear and predictable pricing
Stay safe and compliant

We ensure the safety and quality of your solution, safeguarding regulatory compliance and your peace of mind:

  • Fully qualified and trained engineers to optimise performance
  • Highest Health & Safety standards and Gas Safe accreditation
  • Ability to manage CHP Quality Assurance certification process
  • Dedicated account managers serve as your direct point of contact so you can get the best out of our service
Maximise efficiency and lifetime savings

We help you secure the lifespan of your solution, enhancing cost reduction and carbon savings potential:

  • Continuously assess ways to improve operation and efficiency
  • Enable greater visibility and control over CHP performance
  • Maintain your CHP in accordance with manufacturer guidelines 
  • Provide guidance on optimising usage and maximising savings
  • 35+ years of knowledge and experience with the highest standard of aftercare service in the market
  • Clear and comprehensive insight and reports ensure you’re getting the best return on investment
Talk to us about caring for your CHP unit

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