Your trust, privacy and data are important to us and we are committed to being transparent about our data practices and how we use and protect your data.
This notice provides more detail about the cookies and tracking technologies we use and should be read together with the information in our cookie preference centre, where you can adjust your cookie settings. You can change your choices at any time by using the cookie settings link in the website footer.
Centrica Business Solutions is part of Centrica plc. For more information about how we handle personal information, please read our privacy policy
Strictly necessary cookies are required for our website and the services you request to work. Other cookies are used only where you have made the relevant choice in our cookie preference centre.
The sections below explain who sets the cookies and what is done with the information.
Strictly necessary cookies
OneTrustOneTrust is our cookie preference and consent management service. Its cookies record whether the cookie notice has been acknowledged and remembers the categories of cookies and providers you have allowed or rejected. This helps prevent optional cookies from being set where permission has not been given. These cookies normally remain on your device for six months so that your choices can be remembered. They do not contain information that directly identifies you.
Performance cookies
Google AnalyticsWe use Google Analytics to provide statistical information about website visits, including the pages viewed, how visitors move through the site and where visits come from. Information such as IP address, browser type and unique identifiers may be used to record how visitors interact with our website. We use this information to understand how our website and marketing campaigns perform and where the experience can be improved.
Where you have accepted the relevant Google cookies, are signed in to a Google account and have enabled Ads Personalisation in your Google account settings, we may also use Google Signals to understand aggregated demographic and interest information and interactions across different browsers and devices.
Google Analytics and Google Signals are used only where you have made the relevant choice in our cookie preference centre.
Functional cookies
VimeoWe use Vimeo to provide embedded videos across the website. Vimeo may use cookies to support the secure operation of the video player and, where enabled, remember preferences such as language, volume, playback quality and captions. Vimeo also uses Cloudflare security technology to identify and manage automated traffic, prevent abuse and apply rate limits when the Vimeo service is loaded. Vimeo content and its supporting cookies, including relevant Cloudflare security cookies, are loaded in line with the choices made in our cookie preference centre.
YouTubeWe use YouTube to provide embedded videos across the website. YouTube may use cookies or similar technologies to support the operation of the video player, remember viewing preferences and collect information about how embedded videos are viewed and used. Information may also be shared with Google where a visitor is signed in to a Google account. YouTube cookies are used only where you have made the relevant choice in our cookie preference centre.
BugcrowdBugcrowd supports the form used to report website security vulnerabilities. Cookies associated with this service may be used where the reporting form is available and loaded.
Targeting cookies
Google Ads and DoubleClickWe use Google advertising services to measure actions taken after a visitor views or selects an advert, understand campaign effectiveness and support more relevant advertising. Google may set cookies from our website domain or from Google domains, including DoubleClick. These services are used only where you have made the relevant targeting-cookie choice.
LinkedInLinkedIn marketing services help us understand the types of business visitors who engage with our website, measure advertising performance and improve the relevance of advertising on LinkedIn. LinkedIn may also use cookies to store consent choices and support the routing of requests to its services. LinkedIn uses Cloudflare security technology to identify and manage automated traffic when the LinkedIn service is loaded. LinkedIn marketing services and their supporting cookies, including relevant Cloudflare security cookies, are used only where you have made the relevant targeting-cookie choice.
Salesforce Marketing Cloud Account Engagement (Pardot)We use Salesforce Marketing Cloud Account Engagement, formerly known as Pardot, for website activity tracking and lead-generation forms. Its cookies may be used to assign a unique visitor identifier, associate activity with the correct business unit, count page views and maintain a session. Cookies may be set through our website, our Centrica Business Solutions tracking domain and Pardot domains. This tracking is used only where you have made the relevant targeting-cookie choice.
ZoomInfoWe use ZoomInfo website intelligence technology to help us understand visits from business organisations and support our sales and marketing activity. ZoomInfo may place a visitor identifier on your device and uses Cloudflare security technology to identify and manage automated traffic, prevent abuse and apply rate limits when the ZoomInfo service is loaded. ZoomInfo tracking and its supporting cookies, including relevant Cloudflare security cookies, are used only where you have made the relevant targeting-cookie choice.
We may also use technologies such as tags, pixels or local storage for purposes similar to cookies. Where these technologies store information on, or access information from, your device, the same consent choices apply.
You can review or change your choices at any time using the cookie settings link in the website footer. You can also use your browser settings to block or delete cookies. Blocking some cookies may affect the way parts of the website or embedded services work.
The cookies and services used on our website may change. We review this policy and our cookie preference centre when services are added, removed or changed. The cookie preference centre provides the latest available information about active cookies and your current choices.
You can contact Centrica’s Data Protection Officer by writing to:
The Data Protection OfficerCentrica plcMillstreamMaidenhead RoadWindsorBerkshireSL4 5GD
You can also email our Data Protection Officer at privacy@centrica.com.
Last updated: 17 July 2026
